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Powerful Words - Easily Misleading Conversations

By: Lynne Dean

Introductory comments by:  Royane Real 

Author of “Your Guide to Making Friendly Conversation”   

Nightingale-Conant

The following article by Lynne Dean talks about how to avoid making mistakes when you are communicating with people.  It helps if you can be absolutely clear about the message you are sending in your conversation. 

Many mistakes in communication are caused by a small bit of verbal sloppiness but these communication mistakes in conversation can sometimes escalate into big fights and misunderstandings between people.

Once I was making a luncheon appointment with a friend of mine over the telephone.  I was still in my office and she was at her office.  We were trying to decide on a place to eat and I asked if she would like to have lunch at a nearby deli.  She asked if I was still in my office and I said I was.  Then she said, “Fine, I’ll see you there in a few minutes.”

I assumed she meant that she would meet me at my office, so I waited and waited.  And waited.  No show. I got quite angry because I thought she had stood me up. 

She got quite angry at me too, because all this time she had been waiting at the restaurant for me, and thinking I had stood her up. 

When she said, “I’ll see you there”  I thought she was saying that she would see me at my office.  She meant she would see me at the restaurant.

It was that one vague little word “there” that caused all the problems between us.

You’ve probably got examples from your own life where one little word or phrase wasn’t understood the way it was intended, and a huge argument followed.

Often we can nip these communication problems in the bud, simply by making more of an effort to be clear in our communications.  Use more specific words instead of vague words.

Not only do we need to be clear in our communications, we also need to be sure that the other person has actually understood the message we are meaning to send.  We need to be sure as well that the message we hear from them is the message they are trying to send us.

One easy way to do this is to double check with them.  Double check that the conversation message you are sending is the one they receive.  Double check that the message you think you received is the one they were sending.

This can help you eliminate much unnecessary anger and confusion in communicating with people.

(These introductory comments were written by Royane Real author ofYour Guide to Making Friendly Conversation  )

There is some helpful advice for you in the following article by Rosanne Leaton that can help you learn how to relax more when you are having a conversation, through the use of hypnosis.

( These introductory comments above are written by conversation expert Royane Real. )

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By Royane Real

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Feature article:

Powerful Words - Easily Misleading Conversations

By: Lynne Dean

“Can you please pick that up for me? No, not that. THAT!"

Yep, I am one of those. One that uses pronouns instead of words. It drives my husband crazy. But hey, he does it too! It’s incomprehensible, it’s incoherent, and sometimes it even creates conflict.

There are several ways to communicate and one of them is verbal. Unfortunately most of us, from time to time will not come across as we intended. Conscientiousness and practice is needed for solid and strong communication. Let see how we can avoid misleading conversations.

When you engage in a conversation, ensure that you are following these concepts:

  • Ditch the pronouns. Use words that will describe well the meaning of your thoughts without using too many refined words. Use words according to your audience.
  • Organize your thoughts before blurting them out. It will be easier to understand the first time around. You may be able to avoid the double or triple explanation. And yes, it’s worth the small amount of time it will take. Try it.
  • Use repetition, analogies, or examples to reinforce your ideas.
  • Don’t tell the person to pay more attention and don’t ask the person if they understand. Ask what the person understood so far.

When you listen

Listen. Provide feedback indicating understanding.

  • Ask questions if you don’t understand once they are done talking.
  • Don’t fill in words by anticipating what the person is going to say.
  • Suspend your judgment and maintain eye contact.

Another point to consider

  • Words are powerful. Choose carefully.

Words like:

HATE should become DISLIKE

PROBLEMS should become SITUATIONS

ALWAYS and NEVER should become OFTEN and SELDOM

I CAN'T should become I WILL

YOU (accusatory) should become I (take a stand)

NICE could become GOOD, KIND, FRIENDLY, WONDERFUL, BEAUTIFUL, FAVORITE, AND FANTASTIC11111

It’s not easy, so practice, practice, practice and think.

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"When people talk, listen completely. Most people never listen." Ernest Hemingway

"One of the basic causes for all the trouble in the world today is that people talk too much and think too little. They act impulsively without thinking. I always try to think before I talk." Margaret Chase Smith

"The most basic and powerful way to connect to another person is to listen. Just listen. Perhaps the most important thing we ever give each other is our attention A loving silence often has far more power to heal and to connect than the most well-intentioned words." Rachel Naomi Remen

To view more quotes visit our quote directory or visit us at www.motivationalcentral.com Motivational Central.  Motivational Central is an online information service for seekers of general self improvement. We also provide wide variety of services targeted to aid in the journey of one.         

Article source: http://www.many-articles.com  

Conversation Power

Communication Skills for Business and Personal Success

By James Van Fleet

Renowned communications expert James K. Van Fleet will guide you through the most effective verbal communication strategies available for business, public speaking, employee relations, meetings, family, sales and even romantic encounters.  

Learn more at   http://nightingale.directtrack.com/z/10475/CD1323/ 



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